This page and agreement governs your use of and participation in the www.sinnandskinn.com website and any and all content and services provided therein, including but not limited to any merchandise purchased therefrom and all copyrights, images viewed, submitted or posted on the website, and all membership services. Please read this entire page and agreement carefully. Effective date: June 1, 2012.
All content, photographs and merchandise on this website are the exclusive property of and copyrighted by SINN & SKINN, LLC and are protected by U.S. and international copyright laws. Any duplication, reproduction, modification, alteration, publication or any other exploitation of any part or whole of this site, or any image contained herein, is strictly prohibited.
SINN & SKINN, SINN & SKINN.com, American Beauty Collection, Scandalous Collection, PINK Collection, SINNGirls, THE FORUM, Call Girl Advice Column, SUBCulture, May Days Brackets and SINNGirls Brackets are all trademarks of SINN & SKINN, LLC.
1. SINN & SKINN CONTENT AND USER SUBMISSIONS
1.1 The contents of the SINN & SKINN Internet service (“the Service”), including the Website, are intended for the personal, noncommercial use of its users. All materials published on the Website (including, but not limited to articles, blog entries, comments, text, photographs, images, illustrations, product descriptions, audio, video, software, trademarks, logos and other materials found on the Website (collectively, the “Content”)) are protected by copyright, trademark and all other applicable intellectual property laws, and are owned or controlled by SINN & SKINN or the party credited as the provider of such Content, software or other materials. You shall abide by copyright or other notices, information and restrictions appearing in conjunction with any Content accessed through the Service.
1.2 The Service is protected by copyright as a collective work and/or compilation, pursuant to United States copyright laws, international conventions and other applicable intellectual property laws, rules and regulations. Except as may otherwise be set forth in this Section 1, you may not reproduce, modify, adapt, translate, exhibit, publish, transmit, participate in the transfer, rental or sale of, create derivative works from, distribute, perform, display, reverse engineer, decompile or dissemble, or in any way exploit, any of the Content, software, materials, the Website or the Service in whole or in part. You may not use any meta tags or any other “hidden text” utilizing SINN & SKINN’s name or trademarks without the express prior written consent of SINN & SKINN.
1.3 Copying or storing of any Content for any purpose other than your personal, noncommercial use as part of the Service is expressly prohibited without the prior written permission from SINN & SKINN, or the copyright holder identified in the individual Content’s proprietary rights notices. For purposes of clarification, but not limitation, including any Content (in whole or in part) on your personal website, when it is accessible to any other person, is not a personal use and is not permitted.
1.4 You agree that any information, feedback, questions, comments and/or submissions to any part of the Website that you provide to us in connection with any your use of the Website or the Service (collectively, “Submissions”) will be deemed to have been provided to us on a non-confidential and non-proprietary basis, and you grant SINN & SKINN a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant SINN & SKINN and sublicensees the right to use the name that you submit in connection with such content, if they choose. We will have no obligations or liability of any kind to you or any third party with respect to any Submission and shall be free to reproduce, use, disclose, distribute and/or otherwise exploit any Submission for any purpose whatsoever, without limitation. You also agree that we shall be free to use any ideas, concepts or techniques embodied in any Submission for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products or services incorporating such ideas, concepts, or techniques without your approval or compensation to you. You waive any rights you may have in modifications or alterations to your Submissions or in the event that your Submission is changed in a manner not agreeable to you. In addition, you hereby waive all moral rights you may have in any materials uploaded to the Website or through the Service or sent to us by you.
1.5 All messages transmitted to SINN & SKINN or the Website will be readily accessible to the general public. You should not use the Website to transmit any communication, which you intend only the intended recipient(s) to read. Notice is hereby given that any and all messages uploaded to the Website can and may be read by the operators of this Service, regardless of whether or not the operators are the intended recipients of such messages.
1.7 If you believe that the content of any Submission provided by you, or any Content appearing on the Website, has been used in a manner that constitutes copyright infringement, please provide our Legal Department with a written notice (email is sufficient) that includes the following information:
an electronic or physical signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed; identification of the copyrighted work claimed to have been infringed; a description of where the material that you claim is infringing is located on the website; your mailing address, telephone number, and e-mail address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and a statement by you, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
By email: email@example.com
2. FORUMS AND DISCUSSIONS
2.1 The Website may make available comments sections, chat rooms, forums, message boards, and/or news groups to its users (“Public Forum”). You shall not upload to, or distribute or otherwise publish through, a Public Forum any content which is illegal, libelous, defamatory, obscene, pornographic, profane, sexually explicit, abusive, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable or consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” Please use your best judgment and be respectful of other individuals using the Public Forums. You agree not to use vulgar, abusive or hateful language.
2.2 You represent and warrant that you own or otherwise control all rights to any content that you post to any Public Forum; that the content is accurate; that use of the content you supply does not violate this Agreement and will not cause injury to any person or entity; and that you will indemnify SINN & SKINN for all claims resulting from content you supply.
2.3 The Public Forums within the Website are provided to give our users an interesting and stimulating forum in which they may express opinions and share ideas. SINN & SKINN does not endorse the opinions reflected on these Public Forums. You acknowledge that any Submissions may be reproduced, published, transmitted, edited, removed, modified, used and/or displayed by SINN & SKINN in any manner pursuant to Section 1.4, above.
2.4 You may only use the Public Forums in a noncommercial manner. You shall not, without the express prior approval of SINN & SKINN, use the Public Forums to distribute or otherwise publish any material containing any solicitation of funds, advertising or solicitation for goods or services, or to promote websites or online services that are competitive with SINN & SKINN and the Service or otherwise. You agree that you will not submit any ideas for stories, features, designs, scripts, merchandise or publication of any type through the Public Forums.
2.5 While we do not and cannot review every message posted by users in the Public Forums and are not responsible for the content of any of these messages, SINN & SKINN reserves the right to delete, move or edit messages that we, in our sole discretion, deem are in violation of the law (including trademark and copyright law), or this Agreement, or are abusive, defamatory, obscene or otherwise unacceptable. SINN & SKINN takes no responsibility and assumes no liability for any content posted by you or any third party. You shall remain solely responsible for the content of your messages.
3. ACCESS AND AVAILABILITY OF SERVICES AND LINKS
3.1 The Website may contain links to other websites, resources and sponsors of SINN & SKINN. Selection of any banner advertisement or link may redirect you off of the SINN & SKINN website to a third party website. Interactions and/or transactions that occur between you and any such third party are strictly between you and that third party and are not the responsibility of SINN & SKINN. We are not responsible for examining or evaluating, and do not warrant the offerings of, any of these businesses or individuals or the content of their websites. SINN & SKINN does not assume any liability or responsibility for the actions, product, availability or content of these outside resources. You should direct any concerns regarding any external link to the site administrator or webmaster of the third party website.
4. REGISTRATION AND SECURITY
4.1 In order to access certain areas of the Website and to post comments to the Public Forums, you will be required to register and, in the case of members’ areas on the Website, pay for such access. You must agree to abide by all of the terms contained in the Agreement in order to become or remain an authorized subscriber of the Website.
4.2 In order to register and subscribe for a paid membership to the Website, you must indicate agreement with the terms and conditions of this Agreement by checking the “I have read and agree to the membership Terms and Conditions” checkbox on the registration page. You will not be allowed to subscribe to the Website before clicking that checkbox. Feel free to read and reread this Agreement as often as you wish before subscribing to the Website. You understand that you will not be subscribed for a paid membership to the Website unless you agree to the terms of this Agreement by clicking on the button as set forth above. SINN & SKINN reserves the right, at its discretion, to change, modify, add or remove portions of this Agreement at any time. Occasionally, SINN & SKINN may ask you to accept the terms of such changes to continue using the Website.
4.3 As part of the registration/subscription process, you will select a password and user name (collectively, a “Website ID”). You agree to provide SINN & SKINN with accurate, complete and updated registration information. Failure to do so will constitute a breach of this Agreement, which may result in immediate termination of your account. You may not (a) select or use a screen name of another person with the intent to impersonate that person; (b) use a name subject to the rights of any person other than yourself without authorization; or (c) use a screen name that SINN & SKINN, in its sole discretion, deems offensive.
4.4 You are solely responsible for maintaining the confidentiality of your Website ID and shall notify SINN & SKINN of any known or suspected unauthorized use(s) of your account, Website ID or any known or suspected breach of security, including loss, theft or unauthorized disclosure of your password or credit card information.
4.5 You are responsible for all usage or activity on your account to the Website. Any fraudulent, abusive or otherwise illegal activity may be grounds for termination of your account at SINN & SKINN’s sole discretion, and you may be referred to appropriate law enforcement agencies.
4.6 You must be 18 years or older to subscribe to any of the Website or the Service.
4.7 IF THIS AGREEMENT OR ANY FUTURE CHANGES ARE UNACCEPTABLE TO YOU OR CAUSE YOU TO NO LONGER BE IN COMPLIANCE, YOU MAY CANCEL YOUR PAID SUBSCRIPTION BY REQUESTING AN ORDER CANCELLATION (SEE SECTION 10 REGARDING TERMINATION). YOUR CONTINUED USE OF THE WEBSITE NOW, OR FOLLOWING THE POSTING OF NOTICE OF ANY CHANGES IN THIS AGREEMENT, WILL CONSTITUTE YOUR BINDING ACCEPTANCE OF SUCH RULES, CHANGES OR MODIFICATIONS.
5. FEES AND PAYMENTS
5.1 SINN & SKINN reserves the right at any time to charge fees or change the price for access to the Website. You agree to pay all fees and charges incurred through your account at the rates in effect for the billing period in which such fees and charges are incurred, including, but not limited to charges for any products or services offered for sale through the Website by SINN & SKINN or by any other vendor or service provider. All fees and charges shall be billed to and paid for by you. You will not receive access to any service until subscription fees have been received by SINN & SKINN. Subscription fees are not refundable in whole or in part, even in the event your account is terminated by you or by SINN & SKINN. In the event of termination, your paid subscription will remain active through the end of the subscription term. You are responsible for the payment of any and all applicable taxes relating to use of the Website through your account. Your right to use the Website is subject to any limits established by SINN & SKINN in its sole discretion.
5.2 You understand that your paid subscription will renew automatically at the end of your subscription period until you request a cancellation (See Section 10. Termination), and you hereby authorize SINN & SKINN (or its service provider) to charge your chosen payment method to pay for the ongoing fees relating to your subscription.
5.3 In the event that SINN & SKINN issues a refund, the refund will be credited solely to the payment method used in the original transaction. SINN & SKINN will not issue refunds by cash, check or to another credit card or payment mechanism.
5.4 To complete your purchase you may be transferred to the secured server that provides payment processing (“Service Provider”), by an independent company providing subscription payment processing and other billing services for website operators, such as the owner and operator of this Website. Neither Service Provider nor any person or company related to Service Provider holds any ownership interest in this Website, nor receives any financial benefit from this Website, other than a fee paid by the owner of this Website to Service Provider for the services performed by Service Provider. Service Provider HAS NO CONTROL OVER THE SITE, or any of the design, layout, content, subject matter, products, services or persons that appear in or on or that are linked to the Website, or the geographical areas into which it may disseminate, broadcast or permit the downloading of or access to the content or services offered by the Website. Accordingly, Service Provider makes absolutely no representations and/or warranties, and provides no assurances, regarding the Website, the Website owner, or the quality, availability, legality or description of the products and/or services offered thereon. SERVICE PROVIDER EXPRESSLY DISCLAIMS ANY WARRANTIES OF CLIENT’S ABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THIS SITE AND/OR THE PRODUCTS AND SERVICES OFFERED HEREON. Any disputes arising in connection with this Website, or the products and/or services being offered or purchased, are between you and the owner of this Website. In certain circumstances, Service Provider may provide subscription and billing customer service for the Website, in which case Service Provider may be handling such disputes. In all other cases, disputes related to the Website and the Services should be directed to the contact information contained on the Website. Service Provider urges you to carefully read the Terms and Conditions on the Website, and to ask the Website operator any questions you may have regarding the service/product before completing the subscription or other transaction, by using the contact information on this Website. By submitting your request for authorization of your transaction, you acknowledge having read, understood and agreed to the terms and conditions herein stated, AND agree to indemnify, defend, and hold Service Provider harmless from any and all liabilities, damages (including attorneys fees and associated costs) and other costs and expenses arising in connection with your visit to or use of this Website, and/or your purchase or offer to purchase any of the products and services offered hereon.
6. REPRESENTATIONS AND WARRANTIES
6.1 You represent, warrant and covenant (a) that no materials of any kind submitted by you or through your account, or SINN & SKINN’s use thereof in accordance with the terms and conditions of this Agreement, will (i) violate, plagiarize or infringe upon the rights of any third party, including, without limitation, copyright, trademark, privacy or publicity, moral rights, contract or other personal or proprietary rights; (ii) contain unlawful material, or otherwise violate any applicable laws, rules or regulations; (iii) constitute false or misleading indications of origin or statements of fact; (iv) slander, libel or defame any person or entity; or (v) cause injury of any kind to any person or entity; and (b) that you are at least 18 years old or the applicable age of majority in your jurisdiction and possess the legal authority to enter into this Agreement. You also represent, warrant and covenant that you (a) will not violate any applicable laws or regulations of any state or federal legislature or regulatory body in your use of the Website; (b) will not redistribute the material on the site to anyone, nor permit any minor to view this material nor expose the material to any person who may find it offensive; and (c) believe that the materials viewed on the site do not offend the standards of the community in which you reside as to the candid representations of matters of sexuality and appeal to healthy and normal human interests in that regard.
6.2 SINN & SKINN makes no representation that the Content on the Website is appropriate for access outside of the United States. Those who choose to access the Website from outside of the United States do so on their own initiative and are responsible for compliance with local laws.
6.3 SINN & SKINN neither represents nor endorses the accuracy or reliability of any advice, opinion, statement or other information displayed, uploaded, or distributed through the Website or the Service by any user, information provider or any other person or entity. THE WEBSITE, THE SERVICE AND ANY MATERIALS PROVIDED BY SINN & SKINN OR THIRD PARTIES THROUGH THE SAME ARE PROVIDED “AS IS.” SINN & SKINN MAKES NO, AND HEREBY DISCLAIMS ALL, WARRANTIES (EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, TITLE, NON-INFRINGEMENT OR ANY OTHER WARRANTY), CONDITIONS, GUARANTIES, OR REPRESENTATIONS, WHETHER ORAL, IN WRITING OR IN ELECTRONIC FORM, INCLUDING BUT NOT LIMITED TO THE ACCURACY, TIMELINESS OR USEFULNESS OF ANY MATERIALS PROVIDED THROUGH ANY OF THE WEBSITE OR THE SERVICE. SINN & SKINN DOES NOT GUARANTEE THAT YOUR ACCESS TO OR USE OF ANY OF THE WEBSITE, THE SERVICE OR THE CONTENT AVAILABLE THEREON WILL BE CONTINUOUS, UNINTERRUPTED, ERROR-FREE OR SECURE AND MAKES NO WARRANTY AS TO THE RESULTS TO BE OBTAINED FROM USE OF THE SERVICE. SINN & SKINN MAY CHANGE ANY INFORMATION OR CONTENT FOUND ON THE WEBSITE AT ANY TIME WITHOUT NOTICE, BUT MAKES NO COMMITMENT TO UPDATE ANY INFORMATION OR CONTENT FOUND ON THE WEBSITE.
6.4 You hereby acknowledge that the use of the Service, the Website and the Content available thereon is at your sole risk.
7.1 You hereby agree to indemnify, defend and hold SINN & SKINN and its officers, directors, owners, agents, information providers, affiliates, licensors and licensees (collectively, the “Indemnified Parties”) harmless from and against any and all causes of action, claims, liabilities and costs incurred by the Indemnified Parties in connection with any claim arising from any breach by you of this Agreement or the foregoing representations, warranties and covenants, including, without limitation, reasonable attorneys’ fees. You shall cooperate as fully as reasonably required in the defense of any claim. SINN & SKINN reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You shall not enter into any settlement agreement that affects the rights of SINN & SKINN without its prior written approval.
8. LIMITATION OF LIABILITY
8.1 NEITHER SINN & SKINN NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE WEBSITE OR THE SERVICE SHALL BE LIABLE OR RESPONSIBLE TO YOU OR ANY THIRD PARTY FOR: (a) ANY DIRECT OR INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGE OR LOSS INCURRED IN CONNECTION WITH USE OF, OR INABILITY TO USE, THE SERVICE, ANY OF THE WEBSITE, OR THE CONTENT THEREON; (b) ANY OF THE MATERIALS PROVIDED BY SINN & SKINN OR THIRD PARTIES THROUGH ANY OF THE WEBSITE OR THE SERVICE; OR (c) ANY DAMAGE OR LOSS INTERRUPTIONS, DELETIONS OF FILES, ERRORS, DEFECTS, DELAYS IN PERFORMANCE OF THE SERVICE, REGARDLESS OF THE CLAIM AS TO THE NATURE OF THE CAUSE OF ACTION, EVEN IF SINN & SKINN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS.
8.2 TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, SINN & SKINN’S AGGREGATE LIABILITY, AND THE AGGREGATE LIABILITY OF OUR LICENSORS, TO YOU OR ANY THIRD PARTY IN ANY CIRCUMSTANCE IS LIMITED TO ONE HUNDRED U.S. DOLLARS (US$100.00).
9. SYSTEM INTEGRITY
9.1 You may not use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction conducted on the Website. You may not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You may not disclose or share your password with any third party or use your password for any unauthorized purpose.
10.1 You may terminate your paid subscription at any time by requesting a cancellation addressed to Membership Services at firstname.lastname@example.org. No subscription or other fees will be refunded upon any termination, and you will retain access through the duration of your subscription term. You are responsible for all charges incurred up to the time the account is deactivated, whether or not such charges were actually incurred by you.
10.2 SINN & SKINN may, in its sole discretion, terminate or suspend your access or refuse service at any time, without notice, to all or part of any of the Website or Service for any or no reason, including, without limitation, any breach of this Agreement by you or associated with your account, any assignment of your account to a third party, or the repeated infringement of copyrights owned by SINN & SKINN or third parties.
10.3 SINN & SKINN, including, without limitation, its authorized agents and employees may terminate your use of any or all of the Website and/or your account without notice in the event that you breach any obligation in this Agreement, including but not limited to, (a) restricting, inhibiting or disrupting the operation of the Website; or (b) attempting to alter or improperly access any feature or function of any of the Website. Your access may also be subject to termination if you post or transmit any illegal content; harass or threaten any user of the Website or any SINN & SKINN employee; post content (including, but not limited to, the creation of a username) that is offensive or otherwise disruptive of the Website activities; post unsolicited advertising; or improperly impersonate a SINN & SKINN employee or other individual.
11.1 This Agreement has been made in and shall be construed and enforced in accordance with New York law without regard to any conflict of law provisions. You agree that any action to enforce this Agreement shall be brought in the federal or state courts located in New York, New York, and you hereby consent to the personal jurisdiction and venue of the courts located in New York County, New York.
11.3 SINN & SKINN may assign this Agreement: (a) to any of its affiliates, (b) to the surviving entity in the event of a merger, acquisition, or the sale of all or substantially all of the assets of SINN & SKINN or (c) in connection with the sale of any of the Website or the business unit associated with the Website.
We collect certain information from our users. As part of your initial registration, we will collect information such as your name, email, address, telephone number and credit card number, expiration date and/or other banking information. In connection with purchases and in order to collect your comments, or respond to inquiries, you may be required to provide certain information, including name, credit card information, postal address, email address and other information as necessary to complete the transaction. Any such information will be used only for the purpose of the transaction in which it is provided and for no other purpose. We may, however, retain certain non-financial information for our records, and to compile aggregate statistics concerning sales and site traffic and other related information.
If you participate in special events, polls or surveys, we may collect information such as your birthdate, age, gender or income level. If you post messages, comments or other information in one of the public forums on the website, we will maintain on the Website such information about you as you disclose in your posting.
If you send us personal correspondence, such as emails or letters, we may collect such information into a file specific to you. We will maintain a record or notes of communications with you regarding your account.
We do not knowingly collect nor solicit information from children under the age of eighteen.
Concerning the use of your information, we use your information to perform the various operations of the Website, including to process your credit card payments, to fulfill your orders and/or requests, to facilitate your viewing of the Website, to communicate with you, and to provide you with information about SINN & SKINN, some of our partners and third party companies in which we think you may be interested. Mainly, we use information collected to evaluate and improve our services. We may develop and use, in our sole discretion, consumer research, which may be based on your use of our services.
We may also use certain information to compile broad demographic and Website usage information about our users in general but that does not to identify you personally. SINN & SKINN may use your e-mail address to contact you as necessary and to send periodic e-mail newsletters and promotional e-mails to you about services and products we offer as well as by third party companies in which we think you may be interested.
Anonymous demographic information is shared with advertisers and market researchers on an aggregate basis.
In limited circumstances, we may provide the information we collect to third party companies who may offer products or services in which we believe you may be interested. We may also share information with third party sponsors or partners as part of joint promotions or contests on the Website. We may also share information we collect with third party service providers to manage certain aspects of the services we provide, such as maintaining our servers and processing or fulfilling orders for products and services you purchase through the Website.
We may also disclose your information if required to do so by law, court order or governmental authority or when we believe in good faith that disclosing this information is otherwise necessary or advisable, including, for instance, to identify, contact, or bring legal action against someone who may be causing injury to or interfering with the rights or property of SINN & SKINN, another user or anyone else that could be harmed by such activities.
We reserve the right to transfer all user information collected in connection with the Website, including but not limited to email addresses, to a separate entity in the event of a change in ownership or a merger with, acquisition by, or sale of assets to, another entity.
SINN & SKINN undertakes reasonable measures to safeguard the security of your personal information under its control from unauthorized access, improper use and disclosure, unauthorized destruction or accidental loss. Our third party payment processors provide you with a secure web page to submit your billing information, and we are not responsible for their handling or use of your information.
Your membership account is secured by a password created by you. Please do not share your password with anyone. It is your responsibility to keep your password confidential. SINN & SKINN cannot be held liable for any loss or misuse of your password.
The Website may offer chat rooms, forums, message boards and/or news groups to our users, which are public. Any information disclosed in these areas becomes public information. Please exercise caution when disclosing your personal information in any public forum.
MERCHANDISE SHIPPING & RETURN POLICY
SINN & SKINN generally does not accept returns, but makes decisions on requests for refunds on a case-by-case basis. All sales are considered final upon completion and shipment of the purchase order. However, it is possible to cancel an order that has not yet shipped. In limited circumstances, after an order has shipped, refunds may be granted and are processed at the sole discretion of SINN & SKINN.
Merchandise is guaranteed to arrive in reasonably satisfactory quality condition. Please carefully inspect your merchandise upon arrival. If any merchandise is damaged in transit, and you have provided notification of such damage within seven (7) days of delivery, the merchandise will be replaced after the return and inspection of the damaged item.
You hereby acknowledge that you have read and understand the foregoing and agree to be bound by all agreements, policies, terms and conditions.
18 U.S.C. § 2257 COMPLIANCE STATEMENT
SINN & SKINN does not produce material subject to 18 U.S.C. § 2257. To the extent that provision may be found applicable, address information for the records required to be maintained by 18 U.S.C. § 2257 and its applicable regulations can be obtained from email@example.com.